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What I Know About Running Coffee Shops by Colin Harmon
About the author: Colin Harmon is a four-time Irish Barista Champion and the founder of 3fe Coffee in Dublin, a company he built from a small coffee kiosk into 3-location retail company and roastery. After leaving a career in finance to immerse himself in the world of Specialty Coffee, Colin taught honed his craft at home as an amateur barista before eventually working his way into a café, and eventually onto the world stage as a Barista Competitor. Spending time as a trainer and consultant across Europe, Scandinavia, Japan and the USA helped Colin develop a unique understanding of coffee cultures around the world and the needs that cafes in those markets need to meet. On the topics of quality coffee, building relationships, designing thoughtful spaces, and delivering outstanding service, Colin can safely be regarded as an expert.
More about the author can be found on his website here.